Frequently Asked Questions

Our sofas are made from a combination of high-quality materials to provide the best comfort and durability. The frame is typically made from kiln-dried hardwood or a high-grade plywood. The upholstery varies based on the model and can include leather, fabric, or synthetic materials. The cushions are filled with foam, down, or a blend of both. We pride ourselves on sourcing the best materials to ensure a long-lasting product.

The care for your sofa will depend on the material. For leather sofas, use a soft cloth to dust the surface regularly and apply a leather conditioner every 6-12 months. For fabric sofas, vacuum regularly and clean spills immediately with a clean, damp cloth. Avoid exposure to direct sunlight and sharp objects. If your sofa has removable covers, follow the washing instructions provided.

Yes, we offer customization options for many of our sofas. You can choose from different fabrics, colors, and configurations to match your style and fit your space. Please note that the lead time for custom orders is longer than for standard sofas. Contact our sales team for more information.

Yes, we provide a warranty for our sofas. The length and coverage of the warranty depend on the model and material of the sofa. The warranty typically covers manufacturing defects but does not cover damage caused by misuse, such as spills, cuts, or exposure to extreme temperatures. For specific warranty information, please refer to the product description or contact our customer service.

Delivery times vary depending on the specific product and your location. Standard sofas usually ship within a few days, while custom orders may take several weeks. Once your order is placed, our customer service will provide an estimated delivery date.

We want you to be satisfied with your purchase. If you’re not, we accept returns within a certain period (e.g., 30 days) from the date of delivery. The item must be in new and unused condition and in its original packaging. Please note that you may be responsible for return shipping costs. For more details, please see our Return Policy.

After placing your order, you’ll receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier’s website. If you have any trouble tracking your order, our customer service team will be happy to assist.

We accept several payment methods for your convenience. These include credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are secure and encrypted for your safety.

Yes, we understand that it’s important to feel the fabric and see the color in your own home before making a decision. You can order fabric samples from our website. If you need assistance, our customer service team is here to help.

It’s important to ensure that the sofa you order can fit through your doorways and hallways. We provide the dimensions of all our sofas on our website. If you’re unsure, our customer service team can guide you on how to take measurements. If the sofa doesn’t fit, we offer a return or exchange based on our return policy.