Delivery and return
Delivery and return
Visit our store
Stop by our store in Manchester at 12 Street, M21 3FB before 5pm on weekdays or before 3pm on Saturday to place your order.
Delivery
All of our sofas and chairs are handmade to order in the UK, with our stock coming from Poland. Due to this, delivery timescales are approximately 6 weeks. Once your order is placed, our customer service will provide an estimated delivery date. Our delivery team, fully trained in getting sofas into the tightest of spots, will contact you at least 7 days prior to delivery with the anticipated day of delivery. If the initial delivery date or time is not right for you, we will happily postpone your delivery to the next time we are in your area. We deliver to any address on the UK Mainland or to a UK port of your choosing for onward shipment to Northern Ireland and any of the islands.
Returns & Refunds
Customers have the right to return any product they have purchased within a 14-day period. This period begins on the day the product is delivered to the customer’s address. All products must be returned in their original condition, unused, and with all original packaging intact. If you receive a faulty product or one that does not match the description provided on our website, you have the right to return it within 30 days of delivery. The customer is responsible for the shipping costs of returning the item(s), but if the product is faulty, SofaSpectacular will cover the return shipping costs. Once your return is received and inspected, we will process your refund. Your refund will be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer’s policies. At SofaSpectacular, we are committed to your satisfaction. If the item you received is defective or damaged, we will happily replace it with the same item.
Shipping Information
Shipping Information
Shipping
Your order will be delivered by our expert delivery team, who will contact you at least 7 days in advance to provide an estimated delivery date. Our standard delivery timescale is approximately 6 weeks from the time of order due to all our products being handmade to order and sourced from Poland. Delivery is available to any address on the UK Mainland or to a UK port of your choosing for onward shipment to Northern Ireland and any of the islands. We also offer delivery postponement to better suit your schedule. For further information, see our delivery FAQs or contact our customer service team. Your purchase will be delivered in its original packaging to ensure it reaches you in pristine condition.
Description
Additional information
Color | Solo4 Left, Sola6 Left, Sola18 Left, Lukso22 Left, Lukso35 Left, Lukso40 Left, Sola4 Right, Sola6 Right, Sola18 Right, Lukso22 Right, Lukso35 Right, Lukso40 Right |
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